Terms and Conditions
Effective Date: 08/08/2025
Welcome to JUSTFIX EXPERTS LLP (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you
(“User,” “Customer,” or “Service Provider”) agree to be bound by these Terms and Conditions. If you do not agree, please do
not use our services.
1. Introduction
JUSTFIX EXPERTS LLP, located at SF.NO.304/2A, LAKSHMI NAGAR EXTN, EDAYARPALAYAM ROAD, Coimbatore641025 is a company dedicated to providing a seamless and reliable home service experience to its customers. We act as a
one-stop solution for all home-based service needs, bridging the gap between skilled service providers and customers in
need of professional home maintenance and repair solutions.
With a strong commitment to quality and customer satisfaction, we have become a pioneer in the home service marketplace
in India. Our platform enables users to easily book and manage services, ensuring convenience and efficiency. We strive to
enhance the overall service experience by ensuring that all our professionals undergo thorough background verification and
possess the necessary expertise to meet customer expectations.
Our services cater to a wide range of home needs, including electrical repairs, plumbing, carpentry, home cleaning,
appliance repair, and renovation work, among others. We continually innovate and expand our service offerings to
accommodate the evolving requirements of our users.
At JUSTFIX EXPERTS LLP, we believe in transparency, reliability, and customer-centric solutions. Our mission is to make
home services hassle-free, cost-effective, and accessible to all, ensuring that customers receive prompt and high-quality
assistance for their home maintenance needs.
2. Scope of Services
JUSTFIX EXPERTS LLP offers a broad range of home services to cater to the diverse needs of its customers. These
services include, but are not limited to:
● Electrical Repairs and Installations – Wiring, fuse repairs, switchboard fixing, and electrical appliance installations.
● Plumbing Services – Leak repairs, pipe installations, bathroom fittings, and drainage solutions.
● Carpentry Services – Furniture repairs, modular kitchen work, door fittings, and woodwork customization.
● Home Cleaning and Maintenance – Deep cleaning, pest control, floor polishing, and sanitation services.
● Appliance Repairs – Servicing and repairing household appliances such as refrigerators, washing machines, and
air conditioners.
● Painting and Renovation – Wall painting, waterproofing, ceiling work, and home renovation projects.
We continuously update our service offerings to meet customer demands and market trends. The Company reserves the
right to modify, expand, or discontinue any service at any time.
3. Eligibility
To use our services, users must meet the following criteria:
● Be at least 18 years old.
● Have the legal capacity to enter into a contract.
● Provide accurate and up-to-date contact and payment information.
● Agree to comply with all applicable laws and regulations.
● Failure to meet these criteria may result in service denial or account termination.
4. Booking and Payment
Users can book services through our website, mobile application, or customer support team. The booking process requires
the following steps:
● Selecting the required service and preferred date/time.
● Providing necessary details, including service location and specific instructions.
● Confirming the booking and making a payment if required.
Payment Terms:
● Prices may vary based on location, service type, and duration.
● Payments can be made through credit/debit cards, UPI, or net banking.
● Advance payments may be required for certain services.
● Invoices will be provided upon successful booking.
5. Service Provider Terms
JUSTFIX EXPERTS LLP collaborates with independent service providers who must adhere to the following guidelines:
● Maintain high service quality and professionalism.
● Complete services within the agreed time frame.
● Comply with legal and safety regulations.
● Undergo background verification if required.
Service Providers act as independent contractors and not as employees of JUSTFIX EXPERTS LLP. Any disputes regarding
service execution must be resolved between the Service Provider and the Customer.
6. User Responsibilities
Customers using our platform must adhere to the following responsibilities:
● Provide accurate details regarding service requirements.
● Ensure access to the premises for service completion.
● Treat service providers with respect and maintain professional conduct.
● Follow safety precautions and cooperate during service execution.
● Failure to adhere to these responsibilities may result in cancellation or refusal of services.
7. Cancellation & Refund Policy
● Cancellations should be made at least 24 hours before the scheduled service.
● Refunds will be processed based on cancellation time and service type.
● Last-minute cancellations may not be eligible for a full refund.
● If a service provider fails to complete a booking, a full refund or reschedule option will be provided.
JUSTFIX EXPERTS LLP reserves the right to refuse refunds in cases of non-compliance with these policies.
8. Liability Disclaimer
The Company serves as a facilitator and is not responsible for damages or issues arising from services provided by
independent contractors.
We do not guarantee the accuracy, reliability, or quality of third-party services.
Users acknowledge that services involve risks, and JUSTFIX EXPERTS LLP shall not be held liable for any loss, injury, or
damages.
9. Intellectual Property Rights
All website content, logos, trademarks, and branding elements belong to JUSTFIX EXPERTS LLP.
Users are prohibited from reproducing, distributing, or using our intellectual property without prior written consent.
10. Privacy & Data Protection
We value your privacy and protect user data per our Privacy Policy. Our privacy commitments include:
● Secure storage and handling of personal data.
● Compliance with applicable data protection laws.
● Limited sharing of user information with third-party service providers for operational purposes.
● For more details, refer to our Privacy Policy.
11. Dispute Resolution & Governing Law
● Disputes shall first be resolved through mediation.
● If mediation fails, disputes will be handled under the jurisdiction of Coimbatore, Tamil Nadu
● These Terms and Conditions are governed by the laws of India.
12. Amendments to Terms & Conditions
JUSTFIX EXPERTS LLP reserves the right to modify these Terms at any time. Users will be notified of significant changes,
and continued use of our services indicates acceptance of the updated Terms.
13. Contact Us
For any queries or concerns regarding these Terms, contact us at:
SF.NO.304/2A, LAKSHMI NAGAR EXTN, EDAYARPALAYAM ROAD, Coimbatore- 641025.
Email: support@thejustfix.in Phone: 81484805999
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
